> For the complete documentation index, see [llms.txt](https://eirin-ai.gitbook.io/eirin-ai-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://eirin-ai.gitbook.io/eirin-ai-docs/reference/capabilities-and-roadmap.md).

# Capabilities and roadmap

Everything Eirin does today, and what's being built next.

Eirin does three things: it **replies** to players, **listens** to every source, and **learns** your studio's voice and game.

| Status           | Meaning           |
| ---------------- | ----------------- |
| **Live**         | Available now     |
| **In the works** | Being built       |
| **Up next**      | The next priority |
| **Planned**      | On the roadmap    |

## Reply

| Capability                        | What it does                                                                                    | Status   |
| --------------------------------- | ----------------------------------------------------------------------------------------------- | -------- |
| App Store and Play Store replies  | Answers reviews in your studio's voice                                                          | **Live** |
| Discord replies                   | Answers players inside your server                                                              | **Live** |
| Instagram replies                 | Replies to comments on your posts and reels in your brand's voice                               | **Live** |
| Approve or auto-post              | Your team approves or edits replies, or lets routine replies post on their own                  | **Live** |
| Answers from your knowledge base  | Uses facts from your FAQ, patch notes and game bible, and shows which ones it used              | **Live** |
| Support email replies             | Drafts an answer to every player support email in your studio's voice, each one approved by you | **Live** |
| Steam, Reddit and YouTube replies | Replies on every platform Eirin already reads                                                   | Planned  |

## Listen

| Capability               | What it does                                                                  | Status       |
| ------------------------ | ----------------------------------------------------------------------------- | ------------ |
| Every source in one feed | App Store, Play Store, Steam, Reddit, Instagram, YouTube and Discord together | **Live**     |
| Sentiment reports        | A clear picture of how players feel about each game                           | **Live**     |
| Needs-attention flags    | Each report points out the issues that need you                               | **Live**     |
| Report guardrails        | Rules you write to keep known topics out of your reports                      | **Live**     |
| Proactive alerts         | Automatic alerts for rating drops and growing issues as they happen           | In the works |

## Learn

| Capability        | What it does                                                                  | Status       |
| ----------------- | ----------------------------------------------------------------------------- | ------------ |
| Voice learning    | Learns your studio's tone from past replies. It learns tone, not facts.       | **Live**     |
| Knowledge base    | Your FAQ, patch notes and game bible, added by upload, link, paste or by hand | **Live**     |
| Google Drive sync | Keeps a Google Drive folder in sync with the knowledge base                   | Planned      |
| Self-learning     | Gets better with every approval and edit                                      | In the works |


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