> For the complete documentation index, see [llms.txt](https://eirin-ai.gitbook.io/eirin-ai-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://eirin-ai.gitbook.io/eirin-ai-docs/welcome-to-eirin.md).

# Welcome to Eirin

Your AI community partner for game studios.

Eirin is an AI community partner for game studios. It reads what players say about your game on the app stores, Steam, Reddit, Discord, YouTube, Instagram and in your support mailbox. It shows you what needs your attention, and it replies to players in your studio's voice.

## What Eirin does

|             |                                                                                                                                                                                                           |
| ----------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Listens** | Reads reviews, posts, comments and messages on the App Store, Play Store, Steam, Reddit, Discord, YouTube, Instagram and your support mailbox, and turns them into sentiment reports.                     |
| **Replies** | Writes replies in your brand voice on the App Store, Play Store, Discord, Instagram and to player support emails. You decide which replies need your approval before they post. Support emails always do. |
| **Learns**  | Learns your studio's tone from your past replies, and learns about your game from the documents you add.                                                                                                  |

## Start here

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Before you start</strong></td><td>What you need: about 15 minutes and your game's store link.</td><td><a href="/eirin-ai-docs/getting-started/before-you-start.md">Before you start</a></td></tr><tr><td><strong>Set up Eirin</strong></td><td>Create your account, then hire your community manager in five steps.</td><td><a href="/eirin-ai-docs/getting-started/set-up-eirin.md">Set up Eirin</a></td></tr><tr><td><strong>Connect your sources</strong></td><td>Step-by-step guides for the App Store, Google Play, Discord, Instagram, your support mailbox, Steam, Reddit and YouTube.</td><td><a href="/eirin-ai-docs/connect-your-sources/sources-overview.md">Sources overview</a></td></tr><tr><td><strong>Set up auto-replies</strong></td><td>Let Eirin reply to reviews and comments in your brand voice.</td><td><a href="/eirin-ai-docs/getting-started/set-up-auto-replies.md">Set up auto-replies</a></td></tr><tr><td><strong>Approve and post replies</strong></td><td>Check Eirin's drafts, then approve, edit or skip them.</td><td><a href="/eirin-ai-docs/working-with-eirin/approve-and-post-replies.md">Approve and post replies</a></td></tr><tr><td><strong>Your workspace</strong></td><td>Replies, reports and chat, with one page for each agent.</td><td><a href="/eirin-ai-docs/working-with-eirin/your-workspace.md">Your workspace</a></td></tr><tr><td><strong>Working with Eirin</strong></td><td>What you can ask, how reports work, and how to use chat, email and Slack.</td><td><a href="/eirin-ai-docs/working-with-eirin/requests-and-reports.md">Requests and reports</a></td></tr><tr><td><strong>Profile and settings</strong></td><td>Change sources, playbook, schedule and channels at any time.</td><td><a href="/eirin-ai-docs/working-with-eirin/profile-and-settings.md">Profile and settings</a></td></tr><tr><td><strong>Trust &#x26; safety</strong></td><td>The rules Eirin follows, and what it never does without you.</td><td><a href="/eirin-ai-docs/trust-and-safety/guardrails-and-permissions.md">Guardrails and permissions</a></td></tr></tbody></table>

## Reference

* [What we track](/eirin-ai-docs/reference/what-we-track.md): every piece of data Eirin collects on each platform
* [Capabilities and roadmap](/eirin-ai-docs/reference/capabilities-and-roadmap.md): what works today and what's coming
* [FAQ](/eirin-ai-docs/reference/faq.md) and [Glossary](/eirin-ai-docs/reference/glossary.md)

{% hint style="success" %}
**Joining as a founding partner?** See the [Founding Partner Programme](/eirin-ai-docs/founding-partner-programme.md). Eirin is free until Dec 31, 2026, or for 60 days, whichever is later.
{% endhint %}


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